Resume Samples for Customer service representative

Junior Customer Service Representative Resume:

[Your Name]
[Address]
[City, State Zip]
[Phone Number]
[Email Address]

Objective:
To obtain a customer service position where I can utilize my strong communication and problem-solving skills to provide excellent support to customers.

Summary:

Junior customer service representative with [X] months of experience in providing support to customers via phone, email, and chat. Skilled in resolving customer complaints and issues in a timely and professional manner. Proficient in using customer relationship management software to manage customer accounts and interactions.

Professional Experience:

Customer Service Representative, [Company Name]
[City, State]
[Date] - [Date]

* Responded to customer inquiries via phone, email, and chat within [X] minutes
* Resolved customer complaints and issues in a timely and professional manner
* Utilized customer relationship management software to manage customer accounts and interactions
* Maintained accurate records of customer interactions and issues
* Collaborated with team members to provide efficient and effective solutions for customers

Education:

Bachelor's Degree in Communication, [University Name]
[City, State]
[Graduation Date]

Skills:

* Excellent communication and problem-solving skills
* Proficient in using customer relationship management software
* Strong attention to detail and organizational skills
* Ability to work effectively under pressure and meet deadlines